Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed takes 1 -3 days. Overseas deliveries can take anywhere from 10-25 days. It all depends on country / state / region. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. We only use trusted partners.
Product
Unfortunately we do not accept refunds. Everything is customized and we cannot accept returns. However, if theres a spelling error or the product has damage to it, we will refund the full amount. Just email us directly and we'll help you as soon as possible.
Yes you can! This is the reason why we created MemoirCharms <3 Go ahead and create a special text for your loved ones or a place that matters to you.
Other
You can contact us through our contact page! We will be happy to assist you.